Site logo

[Support request] main menu no visible on mobile version

Home Forums Support [Support request] main menu no visible on mobile version

Home Forums Support main menu no visible on mobile version

  • This topic has 13 replies, 2 voices, and was last updated 5 years ago by David.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1709125
    Adrián

    Hi,

    I using Catalyst theme of Generation Press Premium and I have realized that the main menu is not available on the mobile version whilst it is working corretly on desktop version.

    I would appreciate if you can help to solve this problem.

    Thanks in advance

    #1709145
    David
    Staff
    Customer Support

    Hi there,

    the Catalyst site uses the Off Canvas Panel for the mobile menu, edit your menu and make sure to include Off Canvas in the menu Locations – see this document:

    https://docs.generatepress.com/article/off-canvas-panel-overview/#empty-off-canvas-navigation

    #1709170
    Adrián

    Thanks for your response, but I am afraid there is no the option you suggest to firstly add the Canvas Menu and the to desactivate it. So, the issue is not already solved

    #1709177
    David
    Staff
    Customer Support

    Can you share a link to your site ?

    #1709180
    Adrián
    #1709183
    David
    Staff
    Customer Support
    #1709191
    Adrián

    Thanks again for responding, but the option “Off Canvas Menu” still doesn´t appear, although I have more than one menu created as the articulo you had linked apparently says

    #1709211
    David
    Staff
    Customer Support

    Would you be able to provide me with a temporary admin user id and password so i can take a look?
    You can add login details in the Private Information field

    #1709228
    Adrián

    ok. sent

    #1709248
    David
    Staff
    Customer Support

    The site is locked to an IP address – so it won’t allow me to access it – can this be opened?

    #1709259
    Adrián

    .

    #1709568
    David
    Staff
    Customer Support

    Did you resolve the issue – as i can see the menu:

    https://www.screencast.com/t/24PvG7DP

    #1709573
    Adrián

    Yes, finally I did. Thank you

    #1709580
    David
    Staff
    Customer Support

    Awesome – glad to hear that!

Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.