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On my homepage when I update content ( in a section ) it does not save, when I hit “Apply” and immediately open the section the old content reappears :::
1) I’ve disabled all plugins
2) Have no caching enabled
3) Cloned the page & same issue
4) WordPress & GP Premium all up to date. ( Version 1.12.3 )Any assistance welcomed :::
Customer Support
Hi there,
can you right click and Inspect the editor to open the developers tools – are their any Red errors in the Console when you try Applying the changes?
Nothing :::
Could you create a draft test page so we can have a play to see whats going on?
Hi David, Sure see my private note :::
Customer Support
Hi there,
Can you try disabling ALL plugins(keep GP Premium enabled) AND the child theme? And let us check the behavior.
Let us know.
Note: Consider using GenerateBlocks for your Sections instead of the Sections module. This module is up for obsoletion. In fact, it’s not included on GP Premium 2.0 as it’s officially deprecated.
See changelog here: https://generatepress.com/introducing-the-gp-theme-builder/
Hi Elvin,
If you read through my thread I stated that I’ve already disabled all plugins :::
1) I’ve disabled all plugins
2) Have no caching enabled
3) Cloned the page & same issue
4) WordPress & GP Premium all up to date. ( Version 1.12.3 )It’s easy now for you to say I should “dump” sections, it’s not an option at the moment as my client ( and other clients I support ) have many pages built using sections and now is not a good time for them to spend money on dev. :::
I’ve been using GP ( premium ) for a couple of years and it’s the first time I’m asking for assistance :::
By the way “GP Premium 2.0.0 is now available for public testing!” this notice was “released” on March 10, I never received said communication & March 10 is only week ago … so I’d expect you to still assist where possible with “sections” ( the reason why I started using GP premium in the first place many moons ago ) :::
THX
If you read through my thread I stated that I’ve already disabled all plugins :::
I actually did, I was asking if you could disable them again and keep them disabled so we could do our tests as we can’t do this as it’s against our policy to disable plugins on any users’ sites.
I also asked to disable the child theme as well as I’ve noticed that you’re using one and functions.php snippets can have an effect similar to conflicting plugins. (perhaps you missed this when you were disabling things)
By the way “GP Premium 2.0.0 is now available for public testing!” this notice was “released” on March 10, I never received said communication & March 10 is only week ago … so I’d expect you to still assist where possible with “sections” ( the reason why I started using GP premium in the first place many moons ago ) :::
Yes we still do. It was a suggestion to consider so you could have a better user experience as GenerateBlocks is highly recommended over Sections module. 🙂
Hi Elvin,
My apologies for being kinda rude :::
I disabled all plugins & child theme did my own test & what you know it’s working again, so nothing further for you to do, I need to figure out what’s now “breaking” sections from my child theme :::
I found the issue I had the following filter to disable emojis ::: This is what was causing sections to not “Apply” updates :::
Remove >>> add_filter( ‘tiny_mce_plugins’, ‘disable_emojis_tinymce’ );
THX
My apologies for being kinda rude :::
No worries. 😉
I disabled all plugins & child theme did my own test & what you know it’s working again, so nothing further for you to do, I need to figure out what’s now “breaking” sections from my child theme :::
Yeah, I was suspecting the child theme’s functions.php snippets. There were many things in it but I can’t point a finger on which particular one was the issue.
I’d start with the enqueued app.js though. (handler app-js)
I found the issue I had the following filter to disable emojis ::: This is what was causing sections to to “Apply” updates :::
Remove >>> add_filter( ‘tiny_mce_plugins’, ‘disable_emojis_tinymce’ );
THX
Nice one. Glad you got it sorted. 🙂
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