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[Support request] Problems with generatepress and Elementor website

Home Forums Support [Support request] Problems with generatepress and Elementor website

Home Forums Support Problems with generatepress and Elementor website

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #1682982
    Mark

    Hi support,

    At this moment I am building a new website but having two problems.

    1. scrolling problem on mobile view (see video: https://streamable.com/u460ou)
    When I am scrolling down my homepage the scrolling is not going smooth when I approach the post articles section (see added video to see the problem) Could you help me with this to get this section fixed, so I can not scroll within the section?

    2. My Single post is not showing full width on desktop (see pictures: https://ibb.co/PTB06dX
    https://ibb.co/FzpBzR8) I also tried to apply Elementor full width option in Elementor layout settings, also I tried to change the layout settings in article to no sidebars and full width, but it is not working.

    Could you please help me with this problem?

    Thanks in advance!

    Kind regards,

    Mark

    #1683042
    David
    Staff
    Customer Support

    Hi there,

    1. if i remove the Testimonial Slider from the page ( using the Browser Developer Tools ) then the scolling issue passes – you can test by temporarily removing that Section from your page… if that is the issue then you will need to speak with Elementor support.

    2. Go to Appearance > Elements and delete the Layout Element titled: Single post layout

    #1683735
    Mark

    Hi David,

    Thanks for your quick response!

    Point 2 is fixed now thanks for that.

    However problem 1 is still there, even when I deleted the Testimonial Slider. Please take a look at my homepage now, I removed the testimonial slider from my homepage.

    Please check on mobile, because only there you can see the scrolling issue.

    Hope you can help me with this,

    Mark

    #1684636
    David
    Staff
    Customer Support

    The only other element i can see sticking is the shape divider on the the very last section.
    But i cannot see the cause – have you checked with Elementor Support ?

Viewing 4 posts - 1 through 4 (of 4 total)
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