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[Resolved] Payment – GP Premium – Yearly

Home Forums Support [Resolved] Payment – GP Premium – Yearly

Home Forums Support Payment – GP Premium – Yearly

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1549338
    Tatyana

    Hi!
    I wanted to update my GP Premium (Type: Plugin • Version: 1.12.2, Expiration: May 31, 2021) and paid the bill (#1549307 – November 26, 2020 $39.00).
    But my license did not renew, and now I have 2 paid plugins: one – Expiration: May 31, 2021, and another – Expiration: November 26, 2021.
    How can I renew the first license to May 31, 2022 and delete another?..
    Thanks

    #1550046
    Stacey Usborne
    Staff
    Customer Support

    Hi there,

    I just issued a refund for the new license.

    The easiest way is to follow these steps to renew your existing license: https://docs.generatepress.com/article/renewing-license-keys/

    Let me know if you have any questions 🙂

    #1550049
    Tatyana

    Thank you!

    #1550163
    Stacey Usborne
    Staff
    Customer Support

    You’re welcome 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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