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[Support request] Elementor – Jet engine excerpt field

Home Forums Support [Support request] Elementor – Jet engine excerpt field

Home Forums Support Elementor – Jet engine excerpt field

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1518973
    Tom

    Hi,

    I am using elementor and am pulling the excerpt through from our CRM via webhook to a custom post types excerpt field, ideally, I would have an auto-generated excerpt from the post content, but I am facing an issue with the length as a whole.

    I have tried displaying the excerpt via the elementor text area/excerpt and Jet engine dynamic field as this allows a custom excerpt length in the editor. I have also tried easy auto excerpts and advanced excerpts but to no avail.

    I believe the issue comes from elementors approach to the custom excerpt lengths and your theme overwriting their rules, gleaned from other articles.

    Are you aware of a fix for my use case?~

    Thanks

    #1519386
    Leo
    Staff
    Customer Support

    Hi there,

    Does the issue exist if you disable the blog module?
    https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules

    #1520338
    Tom

    Hi Leo,

    I don’t have the blog module enabled, only disable elements, menu plus, and elements.

    Thanks,
    Tom

    #1520748
    David
    Staff
    Customer Support

    Hi there,

    can you share a link to a page where we can see the issue ? It might shed some light on what is going on.

    #1535704
    Tom

    Hi David,

    Thanks for your reply here is the link:

    You’ll notice that I have hidden the overflow and hidden the text but it’s still loading in if you inspect the excerpt.

    Thanks

    #1535922
    David
    Staff
    Customer Support

    Lots of pieces in play here, and i am not sure if the Theme has anything to do with it.
    I did find an ongoing unresolved issue on Elementor GitHub related to this, and one user posted a function to fix this:

    https://github.com/elementor/elementor/issues/5734#issuecomment-590906658

Viewing 6 posts - 1 through 6 (of 6 total)
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