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[Resolved] Latest GP-Premium Update 10/9/2020 Failed… GP GONE from site.

Home Forums Support [Resolved] Latest GP-Premium Update 10/9/2020 Failed… GP GONE from site.

Home Forums Support Latest GP-Premium Update 10/9/2020 Failed… GP GONE from site.

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  • #1480932
    michael

    HELP !!!!!!

    My Site Frontend and Backend were working fine… UNTIL…

    I just did a WP-Admin, Plugins “GP-Premium” Update.
    It FAILED-Crashed with an error “Cannot Create Folder”. (I have NEVER had a GP Update failure!).

    I then closed my Visual Studio Code editors and RESTARTED my Development Laptop and Services.

    I then discovered that WP-Admin, Plugins GP and GP-Premium… WERE GONE !!!!
    I need to know the best/easiest solution.
    I made a GOOD Backup yesterday using All-In-One-Migration.
    ?????? Should I restore this GOOD Backup… or what is better solution ??????

    PLEASE HELP !!!! Thanks
    Michael

    #1480953
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    A plugin update shouldn’t affect other aspects of your website – it only deletes the plugin folder you’re updating, and uploads the new one.

    If things are really gone, restoring your backup is a good idea.

    As for the could not copy error, this should help: https://docs.generatepress.com/article/updating-issues/#could-not-copy-file

    #1480977
    michael

    Thanks Tom,

    I Manually Downloaded the GP-Premium Plugin, Installed it…

    ALL IS RIGHT WITH THE WORLD !!!!

    #1480980
    Tom
    Lead Developer
    Lead Developer

    Great to hear 🙂

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