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[Resolved] All pages are broken from mobile devices

Home Forums Support [Resolved] All pages are broken from mobile devices

Home Forums Support All pages are broken from mobile devices

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1097399
    Aref

    Hi Team,

    Today I was trying different themes to compare some features against GP. When I reverted back to GP I noticed that I received notifications from Google about some issues with some posts pages. When I went to check I noticed that from any mobile device my blog pages are broken and they show in a very weird way. The only exception of this is the home page which shows normally.

    Any idea please?

    #1097419
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1097422
    Aref

    I will do this now, however, I did not install any plugin whilst was trying the other themes, but let me try that and will get back to you soon.

    #1097432
    Aref

    Nothing changed Leo :/

    #1097434
    Leo
    Staff
    Customer Support

    Something is going on with your site.

    These aren’t coming from GP:
    https://www.screencast.com/t/pUHGGUehL1

    Looks like it’s coming from another theme called Fluida?

    #1097439
    Aref

    Yes, one of the themes I tried today was Fluida. Any idea how to fix it and to clean up any settings left by that theme?

    #1097441
    Leo
    Staff
    Customer Support

    Unfortunately I don’t.

    It isn’t supposed to do that if that theme was coded to WordPress standard.

    Are you sure WP Rocket cache is cleared?

    You could consider restoring a backup.

    #1097443
    Aref

    I will restore a back copy I took a couple of days ago.

    Thanks Leo.

    #1097445
    Leo
    Staff
    Customer Support

    No problem 🙂

    #1097446
    Aref

    Leo, how can export GP settings so I don’t have to reapply them manually after restoring the backup?

    #1097448
    Leo
    Staff
    Customer Support

    Simply restoring the backup from your server should do.

    If not this should help:
    https://docs.generatepress.com/article/import-export-overview/

    These will import/export the customizer settings.

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