[Resolved] YouTube Video Sound Not Working On GeneratePress

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  • #984918
    Bill

    >> Sound doesn’t work on YouTube videos on my GeneratePress site using a Site Library skin called Marketer.

    >> I am using a YouTube block to insert the YouTube Video link.

    >> The video sound works on other sites with GeneratePress and the sound works when the video is played on YouTube.

    >> The only place the sound doesn’t work is on my GeneratePress site using Marketer.

    >> I am not using a builder of any kind. This site is out of the box GeneratePress and Marketer.

    >> Any ideas how I can get this working?

    #984987
    Leo
    Staff
    Customer Support

    Hi there,

    Have you figured this out?

    I just tested the video on the About page you’ve linked the had no issues with the sound.

    GP doesn’t have the ability to mute YouTube sounds at all.

    #985170
    Bill

    No idea why it won’t play. Never ran into this before. Thanks for looking.

    #985175
    Leo
    Staff
    Customer Support

    I would say try a different browser/device and see if there is a problem there.

    #985177
    Bill

    Tried that. Works everywhere except that site. weird. Thanks again.

    #985183
    Leo
    Staff
    Customer Support

    No problem 🙂

    Let me know if you want us to have another look!

Viewing 6 posts - 1 through 6 (of 6 total)
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