[Support request] Your license key for this purchase has been revoked

Home Forums Support Your license key for this purchase has been revoked

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #363990
    Warwick

    Hi Tom,

    I got an update advise on WP that there was an update for GP – version 1.4.1 – when clicking update it said “unauthorized” – so I have logged into my account and tried clicking on the .zip and it then says – “Your license key for this purchase has been revoked” – can you please help? Not sure why this has happened.

    Thanks,

    Warwick

    #364004
    Tom
    Lead Developer
    Lead Developer

    Hi Warwick,

    Strange – I’m having trouble finding your purchase.

    Can you possibly send any details of your initial purchase through our contact form?: https://generatepress.com/contact/

    The email you used, purchase ID, transaction ID etc.. Any of those will help.

    Thanks!

    #364033
    Warwick

    Thanks Tom – have just sent you a message through the contact form – “account issues”

    Regards,

    Warwick

    #366289
    Sascha

    I have the same problem in my account!

    I have send a mail via contact form, but i dont get a answer!

    Its not good because i had to work on sites at my clients!

    Please someone contact me! (mail@seolizzer.com) Payment ID #357513

Viewing 4 posts - 1 through 4 (of 4 total)
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