[Support request] You need a higher level of permission. Sorry, you are not allowed to customise'

Home Forums Support [Support request] You need a higher level of permission. Sorry, you are not allowed to customise'

Home Forums Support You need a higher level of permission. Sorry, you are not allowed to customise'

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  • Author
    Posts
  • #703011
    Sophia

    Hi I have uploaded generate press and premium and I am trying to customise the site but can’t because I keep receiving this error message:
    ‘You need a higher level of permission.
    Sorry, you are not allowed to customise this site.’

    How can I solve this?

    Thanks

    Sophia

    GeneratePress 2.1.4
    GP Premium 1.7.2
    #703105
    David
    Staff
    Customer Support

    Hi their,

    are you logged into the site as an Admin?

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