[Resolved] Wpforms problem

Home Forums Support [Resolved] Wpforms problem

Home Forums Support Wpforms problem

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1665371
    Manuela

    Hello there,

    I’m wondering if you could help with something. I know this is not theme related, however I’m having a hard time figuring out why my Contact form doesn’t send emails.

    I would really appreciate if you could give me a direction here.

    Thank you,

    #1665459
    David
    Staff
    Customer Support

    Hi there,

    thats odd – not sure whats going on there – you would need to speak to WP Forms as to why its not working.

    #1665878
    Manuela

    Yes, I understand.

    Thanks

    #1666335
    David
    Staff
    Customer Support
    #2134672
    Stefano

    Hi David,
    I too am now experiencing problems with Wpforms. Consider that I have been working with generatepress and wpforms for years and have never had any problems.

    I have contacted wpforms customer service and they tell me that they have found a conflict between theme and plugin.

    #2134760
    Ying
    Staff
    Customer Support

    Hi Stefano,

    I doubt that’s a theme issue.

    If you switch to the twenty twenty series theme, can email be sent out successfully?

    #2134771
    Stefano

    Hi Ying,
    The problem with WPforms is not related to sending.
    On wpforms there are functions (javascript?) called “smart logic” which when activated with generatepress do not work.
    I followed your suggestion and tested wpforms with the twenty twenty theme and did not encounter any problems.

    #2134775
    Leo
    Staff
    Customer Support

    Can you open a new topic for this question and provide us with the site URL?

    Please make sure all plugins are disabled except WPForms and there are no other custom functions activated.

    I have contacted wpforms customer service and they tell me that they have found a conflict between theme and plugin.

    Can you please specify the conflicts they found? We have not had any other reports on this.

    #2135161
    Stefano

    Hi Leo,
    At the moment I do not have any projects using the smart logic functions of wpforms. I wanted to confirm the problems found in the post with a simple bug report between wpforms and generatepress.

Viewing 9 posts - 1 through 9 (of 9 total)
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