Archived topic
WP Version 5.8.2 Update - Critical Error
3 replies · Started by Sharon on December 15, 2021
Hi there, just updating my website and after updating my plugins my website doesn't display but a critical error message comes up.
Then I cannot configure the GP Premium plugin (message comes up "Sorry you do not have access to this page."). Nor can I access my GP Theme as I normally do to check my Licence has updated. My website is still active under my GP login. Plus I have carried out and checked all your above actions.
Any ideas?
Hi Sharon,
I'm not able to log in using the details provided, can you please confirm?
Thanks!
Hi replied yesterday with login details (below) but don’t think it got through as didn’t fill in this box.
Hi there,
first thing to do is to disable all plugins to see if there is a conflict.
If that fails then check the Dashboard > Tools > Site Health.
I see 5 recommended improvements - of which there are: A Scheduled Event had Failed and Your site could not complete a Loopback request. Both of which could be related and something you should raise with your host as they are server level issues.
