[Support request] WP Show Posts is crashing my site

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  • This topic has 7 replies, 4 voices, and was last updated 1 year ago by David.
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  • #1228923
    Adam

    I am using GP 2.4.2 and WP Show Posts Version 1.1.3. Anytime I activate WP Show Posts plugin my site has 500 errors. I currently have it deactivated.

    Is there a list of plugin conflicts with WP Show Posts? or anything else known to cause issues with this plugin?

    Thanks

    #1228963
    Leo
    Staff
    Customer Support

    Hi there,

    Is there a list of plugin conflicts with WP Show Posts? or anything else known to cause issues with this plugin?

    There aren’t any conflicts we are aware of.

    Does the issue happen if WP Show Posts is the only activated plugin?

    #1228973
    Adam

    I just tested it. I deactivated everything and activated only WP Show Posts and got the same issue.

    Any other issues that come to mind why I would have problems like this?

    #1228999
    Leo
    Staff
    Customer Support

    That’s strange – can you check your error_log file on your server? If you can’t locate it, your hosting support should be able to.

    That log will give us a specific error so we know what’s going on.

    Let me know 🙂

    #1229127
    Adam

    [Mon Apr 06 19:24:25.258400 2020] [php7:error] [pid 6118] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 81920 bytes) in Unknown on line 0

    #1229206
    Tom
    Lead Developer
    Lead Developer
    #1229228
    Adam

    Thanks, but looking through the error logs again when loading a page with the plugin on there is more than the error listed in my previous response. It seems to set off a chain of errors until the memory is used up. I don’t feel increasing the memory will help in this case.

    [Mon Apr 06 19:24:03.546060 2020] [php7:error] [pid 4950] [client 184.100.198.95:22964] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1052672 bytes) in /wp-content/mu-plugins/wpengine-common/patterns.php on line 243
    
    [Mon Apr 06 19:24:03.550485 2020] [php7:error] [pid 4950] [client 184.100.198.95:22964] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 176128 bytes) in /wp-includes/functions.php on line 4609
    
    [Mon Apr 06 19:24:03.554117 2020] [php7:error] [pid 4950] [client 184.100.198.95:22964] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 172032 bytes) in Unknown on line 0
    
    [Mon Apr 06 19:24:25.252944 2020] [php7:error] [pid 6118] [client 89.240.28.209:24388] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1052672 bytes) in /wp-content/mu-plugins/wpengine-common/patterns.php on line 243
    
    [Mon Apr 06 19:24:25.256240 2020] [php7:error] [pid 6118] [client 89.240.28.209:24388] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 81920 bytes) in /wp-includes/functions.php on line 4609
    
    [Mon Apr 06 19:24:25.258400 2020] [php7:error] [pid 6118] [client 89.240.28.209:24388] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 81920 bytes) in Unknown on line 0

    With WP Show Posts disabled these errors do not occur. No pages will load when all other plugins are off and the only thing on is WP Show Posts, it results in a 500 server error. This started on my last round of updates, the round before WP5.4 and have had the plugin disabled since, I haven’t had time to deal with it until today though.

    Is there anything else you can think of that would cause this?

    Thanks

    #1229547
    David
    Staff
    Customer Support

    Hi there,

    that ‘chain’ of events simply describes multiple functions trying to draw from an exhausted Memory pool.

    What is your current Memory limit? And are you able to increase the PHP Memory ?

    If the issue persists after this then at least we have eliminated the most probable cause.

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