- This topic has 9 replies, 3 voices, and was last updated 4 years, 2 months ago by Lyle.
July 30, 2017 at 4:20 pm #357271Jorge
This is my first query to GeneratePress Pro that I was doing some adjustments with Elementor in free version.
But going from the WordPress editor to the Elementor editor sends me directly to the frontpage/?elementor” and I do not see the editor. Can you help me? Did I touch anything on the template that disabled it?
From now thank you – JorgeJuly 30, 2017 at 4:29 pm #357273LeoStaffCustomer Support
Not sure what you mean. Are you looking for GP’s customizer?
Let us know.July 31, 2017 at 6:32 am #357470Jorge
It seems that the problem is not with Elementor but it is another because I deactivated it and follow the problem.
When I go to Appareance> Customize instead of viewing the home page, I see the login page in the area where it is edited.
If I change from Chil Theme GP to GP without child the homepage appears but when trying to modify something, warns me: I do not have permissions to make changes.
I return to Chil Theme and the login screen appears, always from Appareance> Customize
I can send you captures of images or allow you to access the front end
Thanks JorgeJuly 31, 2017 at 9:00 am #357585LeoStaffCustomer Support
Sorry still not quite sure what the problem is.
Can you try disable all non-GP plugin and see if it works?
You can upload the screenshots to this site and provide the direct link here: https://postimages.org/July 31, 2017 at 1:37 pm #357736Jorge
I put all the plugins disabled and one by one I was activating until I found that the WP Super Caché plugin was causing the problems.
I uninstalled it, as it should be done according to your own recommendation. Now I’ve left the site without a cache. Do you have any recommendations on this? I think I should install it again, or recommend another?
I sent you a screenshot of the problem I had is GPP01.jpg
I’m very grateful to you Leo.
JorgeJuly 31, 2017 at 1:47 pm #357738LeoStaffCustomer Support
Can you provide a direct link for the screenshot here?
Caching plugins are not necessary. Check out some tips here: https://generatepress.com/fastest-wordpress-theme/July 31, 2017 at 1:50 pm #357739Jorge
Yes this is: https://s3.postimg.org/h6v538hzn/GPP01.jpgJuly 31, 2017 at 1:57 pm #357742LeoStaffCustomer SupportJuly 31, 2017 at 2:22 pm #357755Jorge
If that happened, WP Super Caché worked together with Autoptimize and I think the cache was very large over 20Mb and it must have had a first reinstallation in its memory.
Rocket Cache is just for payment, I do not have that money for this site, at least until I start producing.
Do you know another? I think I’ll try out W3 Total Caché.July 31, 2017 at 9:20 pm #357853Lyle
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