[Resolved] WordPress automatic change of theme from child to parent theme

[Toby]

Hey guys,

Are you aware of any instances where the main theme had been automatically pushed live in place of the child theme?

I was reviewing my site and realised that chaos had ensued due to this change; I am not sure how long the site had looked broken for!

I suspected an auto-updating setting with my host but cannot find anything untoward, could this be a WordPress bug?

Thanks,
Toby

[Fernando]

Hi Toby,

I have no experience of this happening. I also tried searching for an instance where such issue occurred to one of our customers but couldn’t find one.

Rather than a WordPress bug, one potential cause for this might be a server side issue or how the site was pushed? I also tried searching for an instance like this occurring in Google be also couldn’t find one.

We also don’t have any code or functionality in our products that could cause such issue.

Moreover, another cause that I could think of is if a backup file which has the parent GeneratePress theme activated was accidentally restored. Then, effectively overwriting the current file which has the child them activated.

Maybe you could try reaching out to your hosting provider and see if they have any inputs with regards to this?

Hope you get to the bottom of this as soon as possible. 🙂

[Toby]

Thanks for the clarity Fernando, I will take it up with my host.

[Fernando]

You’re welcome Toby! Glad to be of assistance! Hope this gets resolved. Feel free to reach out anytime if you’ll need assistance with anything. 🙂

[Author]

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