[Support request] WordPress 5.0.3 error 500 … new install nothing working properly

[Susan]

Today I installed WordPress 5.0.3 and purchased the GP Premium package…. everything has been installed… and nothing is working. The Theme GeneratePress give a 5oo error with no explanation…. is there a fix? or something possibly installing wrong?

I have Elementor Pro and none of this seems to be coordinated or working smoothly….

I can be reached at 352-503-7574 – Susan

[Tom]

Hi Susan,

That’s strange – the first thing I would try is increasing your PHP memory limit within your hosting: https://docs.generatepress.com/article/increasing-php-memory-limit/

You can usually call your hosting to get them to do that for you.

If that doesn’t work, can you try deactivating your other plugins to see if one of them is causing a conflict?

Let me know 🙂

[Author]

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