[Support request] Woocommerce Shop Display

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #743468
    Elio

    After import the template my woocommerce page become vertical display, even change the col# show still the same.
    https://staging-oushin.kinsta.com/shop/

    #743643
    David
    Staff
    Customer Support

    Hi there,

    so you imported the Site template after the shop was already set-up?
    If so it looks like the Woocommerece CSS has got a little messed up. Can you deactivate/delete and re-install the Woocommerce plugin. It won’t delete your data – but always advisable to back up first. Let me know.

    #743662
    Elio

    re-installed just now just the page still look the same 🙁

    #743701
    David
    Staff
    Customer Support

    Which cache plugin are you using? Can you first try clearing the cache. Second disable the plugin to see if it resolves. It looks like the CSS optimization has gone overboard.

    #743721
    Elio

    I am using wp-rocket. Deactivated, cleared cache but still the same… no other plugin installed affecting cache. No idea what’s going wrong…

    #743723
    David
    Staff
    Customer Support

    For the time being add this CSS:

    .woocommerce .related ul.products, .woocommerce .up-sells ul.products, .woocommerce ul.products {
        display: -webkit-box;
        display: -ms-flexbox;
        display: flex;
        -ms-flex-wrap: wrap;
            flex-wrap: wrap;
    }

    Its very odd as i haven’t encountered this issue, so will need to investigate.

    #744313
    Elio

    great, this one settled, but i found another one which is the single product picture did not show, please check the link: https://staging-oushin.kinsta.com/shop/service-fortune-tell/oracle/

    #744332
    Tom
    Lead Developer
    Lead Developer

    Just out of curiosity, what happens if you deactivate bbPress?

    #744370
    Elio

    deactivated. Seems not caused by bbPress

    #744893
    Tom
    Lead Developer
    Lead Developer

    It seems like your site is missing the woocommerce-layout.css file, which is added by WooCommerce by default.

    Do you have any custom WooCommerce related functions on your site?

    If not, can you try deactivating your other plugins to see if one of them is removing the stylesheet?

Viewing 10 posts - 1 through 10 (of 10 total)
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