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Hi!
I have a website with woocommerce in which the product ratings tab doesnt appear.
I’ve tried changing the theme and the ratings tab is ok, so I think that must be some adjustment in the customizer of GP that I can’t find …
Can you help me?
Customer Support
Hi there,
Is the product tabs set to display in the customizer?
https://docs.generatepress.com/article/woocommerce-overview/#single-productLet me know 🙂
Yes, this option is active.
You are referring to the review tab in single product pages as seen here?
https://gpsites.co/prime/product/belt/Can you link me to a single product page in your site? The site isn’t in English so I couldn’t find it 🙂
Yes, i want a tabs like the example.
Weird. The code for the tabs isn’t showing up at all.
If you are sure the option is checked in the customizer, can you disable all plugins except GP Premium to eliminate any conflicts?
Please temporarily comment out the custom CSS too and see if any of them is causing the issues – I see a few related to tabs.
Let me know 🙂
Now you can see the product without active plugins and without any css code, but with the same problem.
When you go to Edit Product, is the Enable reviews check in the Advanced tab in the WooCommerce metabox?
Any server cache you are aware of?
That was the solution, the advanced tab…
Thank you very much, I was already going crazy.
Even so, on pages with elementor it doesn’t work. I guess I have to ask them, right?
Can you link me to one of those pages?
False alarm, ratings are work 🙂
A lot of thanks!
No problem 🙂
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