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[Resolved] WooCommerce Product Reviews missing

Home Forums Support [Resolved] WooCommerce Product Reviews missing

Home Forums Support WooCommerce Product Reviews missing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #640200
    Ian

    In WooCommerce>Settings>Products, I have Reviews enabled together with Product ratings.

    1. Should customers see an option to add a review on a Product Page? I don’t see anything.
    2. When I edit a product and manually add a product comment, I still don’t see the review on the product page, and there is no option to give a star rating?
    • At the bottom of the Product page, the Related Products section does show related products with a number of stars.
    • I have enabled the GeneratePress WooCommerce add-on.
    • In GeneratePress>Customization>WooCommerce, I can’t find an option to enable/disable
    • I’m not using an GeneratePress Library theme, just the out-of-the-box theme.

    Am I missing anything>

    #640322
    Leo
    Staff
    Customer Support

    Hi there,

    Is Display product tabs checked here?
    https://docs.generatepress.com/article/woocommerce-overview/#single-product

    Let me know 🙂

    #640522
    Ian

    Yes, definitely checked, and I’ve also tried removing all my custom css, to no avail.

    #640571
    Leo
    Staff
    Customer Support

    I can now see the product tabs. Couldn’t before.

    When you go to Edit Product, is the Enable reviews check in the Advanced tab in the WooCommerce metabox?

    #640577
    Ian

    That’s the one! Obvious when you know where.

    #640596
    Leo
    Staff
    Customer Support

    Awesome 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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