[Support request] WooCommerce Product page tabs not showing

[Kamina Graphix]

Good day,

I have installed a plugin called “Custom Product Tabs” I have tried to add my custom tabs to the WooCommerce product, it adds the tabs, but when I try to view the product page from the front end, the tabs dont show, niether does the “product long description” show. I am not sure why this is.
Please advise.

TIA
Leigh

[Leo]

Hi there,

Are those settings set to display here?
https://docs.generatepress.com/article/woocommerce-overview/#single-product

This is a default set up with GP and Woo so the options are definitely working:
https://gpsites.co/seller/product/happy-ninja-hoodie/

Does this work normally if you disable the Custom Product Tabs?

[Kamina Graphix]

Hi Leo,

Thank you for your reply, I have disabled the Custom Product Tabs plugin on the site, but the product is still not showing the tabs or product long description.

Please advise.

[Leo]

So the Display product tabs option is checked as per my link above?

[Author]

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