[Resolved] Woocommerce product gallery issue with variants

Home Forums Support [Resolved] Woocommerce product gallery issue with variants

Home Forums Support Woocommerce product gallery issue with variants

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  • #404689
    Dani

    I have a Woocommerce product gallery problem. I remember there was an issue when the big Woo update from 2 to 3 came out and you provided a code to fix it.
    Now with the Update to Woo 3.2 I have a new issue. A bit of strange one and I’m not sure whether it’s related to the GP theme or not. I couldn’t find any debug errors yet.
    For example, if you look at this product: https://shop.adorablepaws.de/en/product/barrettes/ choose a variant, the variant image shows, but when you want to zoom-in, the main product picture shows. You can however enlarge the correct variant picture. If you then take a look at for example this product: https://shop.adorablepaws.de/en/product/dryup-cape-bathrobe/ choose a variant, it’s all working fine.
    On my live shop I don’t have your Woo add-on activated and I use Autoptimize and WP Super Cache, which I know can cause problems, but I also have a staging site (not public), where I already tried to disable all plugins, even deleted all Super Cache files via ftp and activated your Woo add-on, but the problem persists.
    Do you have any solution?

    #404693
    Dani

    I didn’t test every single product, but I kinda have the feeling, if a product only has a main product image set, this error occurs, if a product also has product gallery images added, it all seems to work fine.

    And I found this issue on github, but that’s already implemented in Woo 3.2.1 and makes no difference: https://github.com/woocommerce/woocommerce/commit/fa46b7166fa9b34c500efab9c80a898acf6f7f44

    #404989
    Leo
    Staff
    Customer Support

    Hi there,

    Have you checked with WooCommerce support?

    It looks like their issue from the Github link?

    #405003
    Dani

    Not yet, no. I thought it was a similiar problem like with the major update when you provided a fix.
    Will contact Woocommerce then.
    Thank you.

    #405025
    Leo
    Staff
    Customer Support

    I’ll ask Tom to confirm as well 🙂

    #405028
    Dani

    Just posted in the Woo plugin support as well. It’s not a major problem, but perhaps there’s an easy fix 🙂

    #405052
    Tom
    Lead Developer
    Lead Developer

    Yea, that sounds WC related. Let us know if not 🙂

    #405058
    Dani

    Will do. Thank you both!

    #405070
    Dani

    It’s a Woo problem. Here’s the link if you want to follow: https://github.com/woocommerce/woocommerce/issues/17227

    #405079
    Leo
    Staff
    Customer Support

    Thanks 🙂

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