Archived topic

Woocommerce product gallery issue with variants

9 replies · Started by Dani on October 17, 2017

Viewing posts 1–10 of 10

October 17, 2017 at 2:20 am #404689

I have a Woocommerce product gallery problem. I remember there was an issue when the big Woo update from 2 to 3 came out and you provided a code to fix it.
Now with the Update to Woo 3.2 I have a new issue. A bit of strange one and I’m not sure whether it’s related to the GP theme or not. I couldn’t find any debug errors yet.
For example, if you look at this product: https://shop.adorablepaws.de/en/product/barrettes/ choose a variant, the variant image shows, but when you want to zoom-in, the main product picture shows. You can however enlarge the correct variant picture. If you then take a look at for example this product: https://shop.adorablepaws.de/en/product/dryup-cape-bathrobe/ choose a variant, it's all working fine.
On my live shop I don’t have your Woo add-on activated and I use Autoptimize and WP Super Cache, which I know can cause problems, but I also have a staging site (not public), where I already tried to disable all plugins, even deleted all Super Cache files via ftp and activated your Woo add-on, but the problem persists.
Do you have any solution?

October 17, 2017 at 2:24 am #404693

I didn't test every single product, but I kinda have the feeling, if a product only has a main product image set, this error occurs, if a product also has product gallery images added, it all seems to work fine.

And I found this issue on github, but that's already implemented in Woo 3.2.1 and makes no difference: https://github.com/woocommerce/woocommerce/commit/fa46b7166fa9b34c500efab9c80a898acf6f7f44

October 17, 2017 at 8:45 am #404989

Hi there,

Have you checked with WooCommerce support?

It looks like their issue from the Github link?

October 17, 2017 at 8:57 am #405003

Not yet, no. I thought it was a similiar problem like with the major update when you provided a fix.
Will contact Woocommerce then.
Thank you.

October 17, 2017 at 9:16 am #405025

I'll ask Tom to confirm as well :)

October 17, 2017 at 9:26 am #405028

Just posted in the Woo plugin support as well. It's not a major problem, but perhaps there's an easy fix :)

October 17, 2017 at 9:48 am #405052

Yea, that sounds WC related. Let us know if not :)

October 17, 2017 at 9:57 am #405058

Will do. Thank you both!

October 17, 2017 at 10:14 am #405070

It's a Woo problem. Here's the link if you want to follow: https://github.com/woocommerce/woocommerce/issues/17227

October 17, 2017 at 10:34 am #405079

Thanks :)

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