Archived topic
WooCommerce Multi-Step Checkout By SilkyPress - Last step CC fields problem
4 replies · Started by Ehab on September 20, 2019
It seems that there is currently a conflict between GeneratePress.com them 2.3.2 with the default them of WooCommerce Multi-Step Checkout by SilkyPress.
I ran into a problem scrambled credit card payment fields at the last step on the PC screen using Chrome and Microsoft Edge browsers. I deactivated WooCommerce Multi-Step, and the page looked fine afterward.
If you have a solution to this, please let me know to reactivate it again.
Kindly test it and help find a solution with the plugin provider.
Hi there,
if you can activate the multi step checkout i can take a look.
No David, I cannot, because the site is live and it could affect customers.
Try to replicate on a test site.
You will the conflict.
I also have a screenshot if you want it.
I could email it to you.
Can you creating a staging version of the site so we can then take a look?
GP uses standard woo templates so there should not be any conflict, especially with Credit Card fields as they are specific to the payment service you're using.
I can't tell by looking at an image. Neither can i test the exact problem on a demo site without having a payment gateway in place - and the same payment system you're using.
I tested the plugin on a demo site without gateway and i could not see any layout issue.
We would need to be able to see your site with the plugins you're using to see where the conflict is. But i cannot see what GP would be doing to cause the problem. It uses the default Woo template.
