[Support request] Widget content not visible

Home Forums Support [Support request] Widget content not visible

Home Forums Support Widget content not visible

  • This topic has 8 replies, 3 voices, and was last updated 7 years ago by Tom.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #392108
    Espresso

    Hi,

    I have created a button with the text widget. Since the update was launched (related to the widgets), I cannot see the button HTML anymore so I can’t edit it.

    Any idea why?

    Thanks,
    Dan

    #392270
    Leo
    Staff
    Customer Support

    Hi there,

    Can you link me to the page? Thanks!

    #392277
    Espresso
    #392298
    Espresso

    https://www.espressotranslations.com

    it’s the big button on the top right. I had the same issue with the phone and mail and had to rebuild them with the HTML widget.

    #392393
    Leo
    Staff
    Customer Support

    Not sure what you mean by can’t see the HTML?

    Like it doesn’t exist in top bar widget area?

    #392689
    Espresso

    I created the button using the widget ‘Text’. I want know edit that button. However, when I click on the widget, I cannot see the html that I wrote so that I can edit it. There is only the option to make it multilingual. It’s like the HTML that I wrote is hidden somewhere (I am talking about the admin panel.). How can I get back the HTML I wrote?

    #392915
    Leo
    Staff
    Customer Support

    Can you provide a screenshot of what you are seeing?

    If it’s displaying on the site the HTML must be there.

    You can upload to a site like this: https://postimages.org/ and provide the direct link here.

    #393338
    Espresso

    Here is the screenshot.

    https://postimg.org/image/vq74rvjr9/

    As you can see, for the HTML widget, I can still see the content. However for the text widget, nothing appears.

    Thanks,
    Dan

    #393637
    Tom
    Lead Developer
    Lead Developer

    That content should definitely go into the HTML widget.

    However, that text widget doesn’t look right. Maybe try #1 on this page?: https://docs.generatepress.com/article/debugging-tips/

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