[Support request] White gap on top of homepage after last updates

Home Forums Support [Support request] White gap on top of homepage after last updates

Home Forums Support White gap on top of homepage after last updates

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #656437
    Harris

    Hello
    After last updates (one of the last two, not sure which one) a white gap appeared on the top of the homepage.
    How can I remove it?

    Thanks
    Harris

    GeneratePress 2.1.4
    GP Premium 1.7.2
    #656625
    Harris

    OK….
    It seems to be self healed somehow.
    Closing the ticket.

    Sorry for trouble

    #656666
    David
    Staff
    Customer Support

    Glad you got it resolved 🙂

    #656668
    Harris

    Hm…. It’s back again.
    Not sure what happens.

    Please have a look.

    #656685
    David
    Staff
    Customer Support

    Hi there,

    tested on FF, Chrome , Safari and iOS browsers and i am not seeing this. Any particular device? Is it in on the live site or in editing mode?

    #656903
    Harris

    Hello

    Here it is on chrome – windows 10.
    https://i.gyazo.com/001776d5da4c4056c52a0403ac7ce3c1.jpg

    That’s firefox / windows 10 on a lower resolution
    https://i.gyazo.com/ee558ca7c5033fe6159d35153164aa69.jpg

    Site is live and I am seeing it just by calling the domain.

    Thanks
    Harris

    #656926
    David
    Staff
    Customer Support

    I only see the gap if i use a wider browser view and zoom in. The gap is appearing above the Elementor slider. Which is probably a jQuery related resizing issue. It is something you may want to take up with Elementor as its outside of our scope. Let us know.

    #656969
    Harris

    OK I will check it with elementor.
    In my case it happens in normal browser width (full screen in normal monitor) and normal zoom (100%).

    I thought it might be GP related as it came up after the last GP updates (it was OK before) and also I remember there was some kind of a gap issue after the header in GP / elementor combination in the past.

    Thanks David!

    #656992
    David
    Staff
    Customer Support

    I can’t see what in GP could cause it, i couldn’t see an script conflicts, but that is a possibility but generally they break things. Keep us posted on how you get on .

Viewing 9 posts - 1 through 9 (of 9 total)
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