Archived topic
Where is the theme?
11 replies · Started by Jan on October 14, 2020
Hi,
I have installed the theme, downloaded and activated the plugin, chosen modules and theme (Service), created menu but nothing happens - theme doesn´t show up. The front page is blank.
https://lokalpartner.info/folk/
Anybody here to help?
Jan
Hi there,
can you retry the Site Import again and make sure you include the second step to import content.
Have done that, theme doesn´t show up.
Jan
Were there any errors displayed during the site import process?
No, I can´t say that. I have removed the theme once and I have installed it again.
I can see that, because the demo area is greyed out. Isn´t that a sign that it has been installed?
Not sure what you mean by "second" step. The installation process could have been documented better.
For instance, what is the first step when I have chosen the theme?
Do you need the login info to have a look?
Jan
Sorry maybe i misunderstood - did you try to import the Service site from our Site Library?
https://docs.generatepress.com/article/using-the-site-library/
From the plugin -> Site Library. When I go there, this comes up,
Existing Site Import Detected. I can also there remove the imported site. Have done that twice.
Jan
Could you provide us with temporary admin access to the site ?
You can add the login to the Private Information field upon reply
Here comes...
Could you change the user profile to provide us Administrator rights?
ops...sorry! Done...
I just tried importing Service in your site and didn't experience any issues:
https://www.screencast.com/t/1PrqoC4F
Hope that helps :)