Home › Forums › Support › Video wont play on mobile device (using elementor) This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by David. Viewing 6 posts - 1 through 6 (of 6 total) Author Posts April 19, 2019 at 5:23 am #873340 oliwer Hi, I have a problem and wonder if someone could help me. On my site there’s a video on loop, but when visiting the site from my mobile the video isn’t playing. Im using elementor to design the site and the video is uploaded with elementor from my “local server” Any ideas what might cause this? Thanks / Oliwer GP Premium 1.7.8 April 19, 2019 at 5:43 am #873360 DavidStaff Customer Support Hi there, Mobile browsers block video from autoplaying. This is to stop users from having their data allowance being eaten up by large video files. Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ April 19, 2019 at 7:08 am #873534 oliwer Okey, so it’s not possible to change this if i understand you correct? Thanks! April 19, 2019 at 7:14 am #873537 DavidStaff Customer Support It varies from device to device. iOS used to always block them. It was relaxed on the more recent iOS versions where some auto play videos are allowed. You can read more here if you’re inclined: https://webkit.org/blog/6784/new-video-policies-for-ios/ But if the video still doesn’t work within those guidelines you would need to speak with Elementor support. Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ April 19, 2019 at 7:21 am #873549 oliwer Okey, thanks for your help David! / Oliwer April 19, 2019 at 7:22 am #873550 DavidStaff Customer Support You’re welcome Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Author Posts Viewing 6 posts - 1 through 6 (of 6 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In