[Resolved] Urgent: GP Premium blocks Elementor

Home Forums Support [Resolved] Urgent: GP Premium blocks Elementor

Home Forums Support Urgent: GP Premium blocks Elementor

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #838884
    Daniel

    Hi there,
    I’m using Gp Premium, and Elementor.
    Suddenly most element didn’t show up on the page, and I’ve got this error in the footer:

    var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"version":"2.5.5","urls":{"assets":"http:\/\/itunds.de\/wp-content\/plugins\/elementor\/assets\/"},"settings":{"page":[],"general":{"elementor_global_image_lightbox":"yes","elementor_enable_lightbox_in_editor":"yes"}},"post":{"id":22,"title":"Start","excerpt":""}};

    I also can not edit the site with Elementor.
    I did this: I deactivated all the plugins, and activated them step by step back. It came out, tha GP Premium caused the error. With the GP Premium deactivated the site works. But I can’t use the features like Copyright…

    This is the site: itunds.de

    On that site I have a copy of the site to test on: neu.itunds.de

    Thank you for your help!

    Daniel

    GeneratePress 2.2.2
    GP Premium 1.7.8
    #838976
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    What if you deactivate all of the modules in GP Premium? (Appearance > GeneratePress)

    Does the issue go away? If so, activate them all one by one until you find the problem module.

    Let me know 🙂

    #839069
    Daniel

    Hi Tom,
    problem solved.

    I tried the different moduls of the GP P, but it didn’t make any difference.

    An Elementor update just got released. I updated from 2.5.5 to 2.5.7. This solved the issue.

    Thanks you Tom for you work and Service! Keep on going like that!
    Daniel

    #839073
    Tom
    Lead Developer
    Lead Developer

    Glad it’s all working now 🙂

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