[Support request] Update Failed: Could not create directory (WordPress IIS)

[David Zielinski]

Hi, I tried the Windows Compatibility Fix, made a little extra process, but now get error:

Update Failed: Could not create directory.

Previously before the fix, all I got was the error listed in this article:

Update Failed: Could not create directory. gp-premium/backgrounds/functions

Running WordPress on Windows (IIS). IUSR and IIS_IUSRS have required permissions as well.

[David Zielinski]

Also after trying to run the update after the Windows Compatibility Fix plugin, my Generate Press Plugin has disappeared after trying the GP Premium update from the plugins section.

[Tom]

This is a permissions issue with your server. Unfortunatley I don’t know enough about Windows server to have a specific answer. Are you using a localhost or a live server?

[Author]

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