[Support request] Unwanted symbols in menu

[Jana]

I don’t know if this is theme-related or not but I’m working through my options. Embedded in the primary navigation bar on all the interior pages are these symbols < & >. They don’t seem to be functional in any way. Do you know how to get rid of them? Thanks, Jana

[Leo]

Hi there,

Are you talking about this?
https://www.screencast.com/t/S777rZXyzxN

If so it’s inside the page hero.

Let me know if this helps 🙂

[Jana]

Yes, that is what I’m talking about but I don’t see it in the elements page hero coding, which is this:

<[elementor-template id=”8088″]>
<h1>Citizens of Action</h1>

Do you have any ideas? Thanks, it’s really stumping me!

[David]

Hi there,

your shortcode should look like this:

[elementor-template id="8088"]

that is – do NOT place it inside < .. >

[Jana]

I took off the < > so that this is what the elements code looks like:
[elementor-template id=”8088″]
<h1>Our Wins</h1>

Now there is a large blank space between the top of the page and the merged nav bar. The Site Header is set to Merge and there is no offset site header height marked.

If I use [elementor-template id=”8088″] without the headline in the elements, it works fine.

Thanks, Jana

[David]

Where do you want the ‘Hero Wins’ Title to display ? It should be displaying below the Slider based on your original HTML.

[Jana]

Yes, I want the hero title “Our Wins’ to show below the signup/membership box (not slider). Is that what you mean?

[David]

Can you link me to the page where i can see this in place?

[Jana]

Here’s an example:
https://animalwellnessaction.org/about/

The symbols are above the nav bar and above the header.

here is the elements code:
<[elementor-template id=”8088″]>
<h1>About</h1>

if I get rid of the beginning < on the short code, there becomes a huge gap above the nav bar & image.

[David]

So on that header element you have the < > around the shortcode that needs removing.

The huge gap is coming from the Top Margin that has been added to the Elementor template the shortcode is inserting.

[Jana]

Of course – I should have deducted that – but I really appreciate the help in improving my investigative skills! Thanks, Jana

[David]

You’re welcome

[Author]

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