- This topic has 9 replies, 3 voices, and was last updated 2 years, 10 months ago by Tom.
June 12, 2018 at 9:36 am #598406Ralf
i have the following problem: there is suddenly a red overlay in the header (even i didn’t set it up), BUT only in the mobile view (???)
on desktop, everything works fine…
how can i get rid of that ???
thanks in advance
-RalfGeneratePress 2.1.2GP Premium 1.6.2June 12, 2018 at 12:43 pm #598508LeoStaffCustomer SupportJune 12, 2018 at 1:08 pm #598538Ralf
thanks for the fast answer… well, when i open the website with the browser of my mobile, the fallback picture is shown, BUT when i open the page in firefox-mobile or chrome-mobile, the header video is starting and there is a red overlay (???) :June 12, 2018 at 1:08 pm #598542Ralf
here the link to the screenshot:June 12, 2018 at 7:46 pm #598689TomLead DeveloperLead Developer
Hmm, just checked using my Chrome and Firefox on my Pixel 2 and didn’t get a red overlay.
I’m also not seeing a possible source for the overlay when viewing the site code.
I assume your background overlay option in the Page Header options doesn’t have a color set?
Can you try clearing your browser caches on your phone?June 13, 2018 at 6:20 am #598989Ralf
no, i haven’t set any color in the header options and the red overlay is still there after clearing the cache… meanwhile i uploaded the background video once more but nothing changed… this problem is since the update, when the header options were seperated from the side options… but the strange thing is, that the other header video on “https://industriealpine.de/power-supplies” is working fine… hmm, maybe it is my mobile (Samsung J7) … i don’t know …June 13, 2018 at 9:18 am #599216TomLead DeveloperLead DeveloperJune 14, 2018 at 8:07 am #600086Ralf
ok, i will ask some friends to check it on their phones… i will keep you posted.
thanksJune 21, 2018 at 6:54 pm #605701Ralf
so… i checked it on other phones and it is indeed only on my phone (?)… no clue why… well, thank you anywayJune 21, 2018 at 9:20 pm #605740
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