[Resolved] unwanted color overlay in mobile header

[Ralf]

HI there,

i have the following problem: there is suddenly a red overlay in the header (even i didn’t set it up), BUT only in the mobile view (???)
on desktop, everything works fine…

how can i get rid of that ???

thanks in advance
-Ralf

[Leo]

Hi there,

I tested with iPhone 6s and browser resizing but not seeing the overlay:

Have you fixed this? http://www.screencast.com/t/LoNW1foUhX

Let me know.

[Ralf]

Hi Leo,

thanks for the fast answer… well, when i open the website with the browser of my mobile, the fallback picture is shown, BUT when i open the page in firefox-mobile or chrome-mobile, the header video is starting and there is a red overlay (???) :

[Ralf]

here the link to the screenshot:

http://img4.imagetitan.com/img.php?image=18_screenshot_20180612-215423.png

[Tom]

Hmm, just checked using my Chrome and Firefox on my Pixel 2 and didn’t get a red overlay.

I’m also not seeing a possible source for the overlay when viewing the site code.

I assume your background overlay option in the Page Header options doesn’t have a color set?

Can you try clearing your browser caches on your phone?

[Ralf]

Hi Tom,

no, i haven’t set any color in the header options and the red overlay is still there after clearing the cache… meanwhile i uploaded the background video once more but nothing changed… this problem is since the update, when the header options were seperated from the side options… but the strange thing is, that the other header video on “https://industriealpine.de/power-supplies” is working fine… hmm, maybe it is my mobile (Samsung J7) … i don’t know …

[Tom]

Do you have any other phones (friends, family members) that you can test on?

What if you upload a different video?

[Ralf]

ok, i will ask some friends to check it on their phones… i will keep you posted.
thanks

[Ralf]

so… i checked it on other phones and it is indeed only on my phone (?)… no clue why… well, thank you anyway

[Tom]

Very strange indeed. No problem at all! 🙂

[Author]

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