[Support request] unresponsive grey screens after updating?

Home Forums Support [Support request] unresponsive grey screens after updating?

Home Forums Support unresponsive grey screens after updating?

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  • Author
    Posts
  • #577885
    Mary Jane

    I am suddenly unable to perform editing functions after updating my theme. When I try and add a gallery to a post, or open a plugin or perform a few other functions I get a dark grey, transparent screen with a circle of spinning white dots which then stop and the screen freezes. I’ve been searching for solutions on the internet, have tried different browsers, but so far no luck. I have read posts that indicate it might be something to do with the theme itself. Has anyone had this issue or found a resolution for it? I am not a techie, and would be so grateful for any feedback explained simply. Thank you so much!!

    GP Premium 1.6.2
    #577888
    David
    Staff
    Customer Support
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