[Resolved] Unconfigured product gallery

Home Forums Support [Resolved] Unconfigured product gallery

Home Forums Support Unconfigured product gallery

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1029124
    Lorenzo

    Hello, my product gallery does not look correctly. The main image looks small and yet the carousel looks very large.
    Can you help me?

    Thank you

    #1029149
    David
    Staff
    Customer Support

    Hi there,

    do you have a gallery plugin for woo installed ? Or any other woo related plugins – can you try disabling them so we can see what is causing the issue.

    #1029267
    Lorenzo

    Hi David,

    I don’t have any active plugin related to woo visualization.

    I downloaded a plugin to try fix the gallery, but now it is disabling.

    #1029277
    David
    Staff
    Customer Support

    The gallery being output is using OWL Carousel which is not the standard code. Can you disble any gallery related plugins and clear caches and ill take another look.

    #1029413
    Lorenzo

    Finally it was a plugin that caused the error.

    Thank you!

    #1029415
    David
    Staff
    Customer Support

    Glad to be of help.

Viewing 6 posts - 1 through 6 (of 6 total)
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