Archived topic

Unable to upload GP Premium Update

5 replies · Started by Jo on November 22, 2018

Viewing posts 1–6 of 6

November 22, 2018 at 1:08 am #734142

Hi,

I have just purchased another 12 months GP Premium. I've downloaded GP 1.7.5 to my PC. I've tried to follow the instructions however in Add New Plugin it's not doing anything when I click on Upload Plugin.

Thanks

November 22, 2018 at 4:27 am #734308

Hi there,

have you already got the plugin installed on that site? If so then there is no need to upload the file again. You can just update the current one if it hasn't been already.

November 22, 2018 at 9:37 am #734774

Hi David,

I've tried to do that but I get Update Failed : Unauthorized.

???

November 22, 2018 at 9:43 am #734781

This should help: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

Let me know :)

November 22, 2018 at 9:50 am #734795

Thanks - that's sorted it :-)

November 22, 2018 at 9:51 am #734796

You're welcome :)

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