Archived topic
Unable to update the GPP version to 1.7
8 replies · Started by Asen on August 15, 2018
Hey guys,
I receive error "Update Failed: Download failed. Unauthorized." when I try to update the GPP. I now have the 1.6.3 version.
Any suggestions?
Thank you!
Asen
Hi there,
This article may be helpful: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message
Let me know if you have any questions :)
Thank you, Tom! It did the trick! :)
Greetings
Asen
You're welcome :)
Hi Tom!
I switched from Cloudways (where update worked) to Kinsta today, and I got the same error on trying to update GP. Remove key, save, add key, save, didn't change anything.
Went into my GP account page and noticed in the Manage License area that it said no site had been activated; apparently you have something in there that deletes it on failure?
Added site back again. Again copied key, went back to WP dash, deleted key, saved, pasted key, saved: same error on update attempt.
Next steps?
Bruce
Hey Bruce,
Just to confirm, you're getting the Unauthorized error?
Hi Tom,
Sorry should have cut and pasted a sample, but it was the same error the OP copied above.
Bruce
Hi again Tom:
I slept on it, and it worked this morning! Maybe the update process needed some rest. Or maybe there was some out-of-sync element which has since caught up...
Thank you,
Bruce
Great to hear! :)