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Unable to publish customization changes

5 replies · Started by Abdul Khaliq on February 21, 2022

Viewing posts 1–6 of 6

Hi, Dear GeneratePress Team!
I make some changes to the customization tab of GeneratePress. But when I click on Publish Button, it shows published but no updates appear on the website. Also not saving changes in draft as well as in the preview.

Hello Abdul,

May we know we specific changes you’re making that aren’t being saved or is this occurring for all settings?

Could you check if this is a caching issue? Try clearing the cache of all caching mechanisms in effect in your website. Also ,clear your browsers cache.

Kindly let us know how it goes. Hope to hear from you soon. :)

I checked all the cache from all mechanisms but was still unable to save changes.

I checked all the cache from all mechanisms but was still unable to save changes.

To be sure, can you completely disable Autoptimize?

I disabled and deleted the Autoptimize plugin but the issue still exists.

It doesnt' seem to be deactivated or uninstalled as I can still see the cached CSS active on the site - https://share.getcloudapp.com/X6u8wD4B

Perhaps your site is page cached. Do you have any other caching plugin that may be doing this? Perhaps check w/ the hosting as well if they have page-caching feature.

Let us know. :D

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