[Support request] Unable to Install Premium Plugin

Home Forums Support Unable to Install Premium Plugin

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  • Author
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  • #885142
    Mark

    I am currently unable to install the premium plugin to my site. I get the following information when I upload it:

    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home2/docpitts/public_html/premiumdynastyleagues/wp-content/plugins/gp-premium/
    Plugin installation failed.

    Thank you for your help.

    #885289
    David
    Staff
    Customer Support

    Hi there,

    that would mean that the GP Premium plugin is already installed? Does it show in the list of plugins?

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