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Unable to install Luxor (Elementor) from Site Library

3 replies · Started by Chester on September 6, 2018

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When I started to the import, I'm getting an error from the beginning of the import Elementor Addon Elements:
Unable to connect to the filesystem. Please confirm your credentials.

I've tried changing the file permissions & sub-directories of wp-content to 777 but still the same issue. Changed it back to 755 of course.

See the screenshot attached. Thanks in advance!

Hi there,

This could be an issue with the owner/group settings on your server. You should receive the same error when trying to install a plugin in the Plugins area of your Dashboard.

I would report this to your hosting - they should be able to fix it.

That's really weird, I've installed each plugins manually with no problems and installation went through for some reason.

Thanks anyway.

Were you able to get it working in the Site Library?

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