[Resolved] Unable to import sites from site library – again

Home Forums Support [Resolved] Unable to import sites from site library – again

Home Forums Support Unable to import sites from site library – again

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #843054
    Ozgur Zeren

    On PHP 7, with latest GeneratePress, GP premium 1.7.8, the license saved with GP premium and GP premium is able to receive updates, i am not able to import sites:

    The site library selection appears, i can browse sites, but when i go to their details, the ‘Get Started’ button is not clickable and there is no other way to ge the json of the theme. So im not able to import a site to a 2nd. installation of GeneratePress + GP Premium which i activated in generatepress.com

    I would appreciate pointers.

    GeneratePress 2.2.2
    GP Premium 1.7.8
    #843522
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    When you’re on the screen with the Get Started button, are there any errors if you right click + Inspect inside the “Console” tab?

    Let me know 🙂

    #843532
    Ozgur Zeren

    No errors at all. There is an object printed out into the console however, without any errors.

    #843536
    Tom
    Lead Developer
    Lead Developer

    And the Get Started button does nothing at all when you try to click it?

    Any chance you can send me temporary admin login details so I can take a look?: https://generatepress.com/contact

    Let me know 🙂

    #843594
    Ozgur Zeren

    I could provide the login to another site, but it seems to work on that site, but not the one i need to install the sites. I dont think there will be a benefit to giving you admin since there seems no messages in the console (other than an object which has empty values).

    If you could tell me which function pulls out site details in sites/sites.php in gp premium plugin, i can go in myself and bring debug information.

    #843721
    Ozgur Zeren

    I discovered that your JS scripts do not work when they are set to be deferred in order to optimize load times. When i temporarily disabled the deferring for the site, they worked.

    #843920
    Tom
    Lead Developer
    Lead Developer

    Good to know! Deferring JS in the admin definitely isn’t very common, but I’ll see if there’s something I can do on our end 🙂

    #844139
    Ozgur Zeren

    This was custom code. It shouldnt need to be deferred in admin – i will fix that. I dont know any plugins which defer js in admin either. Its an unlikely scenario – possibly no need to bother with it.

    Thanks. We can consider this resolved.

    #844685
    Tom
    Lead Developer
    Lead Developer
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