Archived topic
Unable to download gp-premium.
5 replies · Started by Georgios on April 1, 2019
Dear Great Support Team of GP,
I have a problem when I am trying to download the gp-premium from my account page into generatepress.
When I press the "Download" button next to the GP-Premium Box sub-section under Downloads section, my browser directs me to the homepage of generatepress site without downloading anything. I have tried with Firefox, Chrome and Microsoft Edge, and the result was the same. Furthermore, I have tried all the installation guides you provided but still nothing.
Is there any issue with the dowload link or there is another way to download?
I would like to thank you in advance for your help.
Best regards,
Georgios
Hi there,
Sorry about that - our host updated something which made the download not accessible. Should be good to go now :)
Dear Tom,
Thank you very much for your immediate support.
Everything is fine and the link works great now, after your clarification!
Best regards,
Georgios
Great to hear - sorry for the inconvenience!
I am also not able to download the gp premium, as instructed. When I tried to download it saves some .php file to my computer
Hmm, that doesn't sound right. You're downloading from your account?: https://generatepress.com/account
What browser are you using?
