[Resolved] Unable to download gp-premium.

Home Forums Support [Resolved] Unable to download gp-premium.

Home Forums Support Unable to download gp-premium.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #855945
    Georgios

    Dear Great Support Team of GP,

    I have a problem when I am trying to download the gp-premium from my account page into generatepress.

    When I press the “Download” button next to the GP-Premium Box sub-section under Downloads section, my browser directs me to the homepage of generatepress site without downloading anything. I have tried with Firefox, Chrome and Microsoft Edge, and the result was the same. Furthermore, I have tried all the installation guides you provided but still nothing.

    Is there any issue with the dowload link or there is another way to download?

    I would like to thank you in advance for your help.

    Best regards,

    Georgios

    #856010
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Sorry about that – our host updated something which made the download not accessible. Should be good to go now 🙂

    #856014
    Georgios

    Dear Tom,

    Thank you very much for your immediate support.

    Everything is fine and the link works great now, after your clarification!

    Best regards,

    Georgios

    #856022
    Tom
    Lead Developer
    Lead Developer

    Great to hear – sorry for the inconvenience!

    #883872
    Pankaj Sharma

    I am also not able to download the gp premium, as instructed. When I tried to download it saves some .php file to my computer

    #884506
    Tom
    Lead Developer
    Lead Developer

    Hmm, that doesn’t sound right. You’re downloading from your account?: https://generatepress.com/account

    What browser are you using?

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.