[Support request] Trying to remove WordPress comments features

Home Forums Support [Support request] Trying to remove WordPress comments features

Home Forums Support Trying to remove WordPress comments features

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #881835
    Henry

    Bit of an odd situation here, I can’t seem to completely remove comments from GeneratePress?

    I’ve done the following:

    1. On the Screen Settings I removed ‘comments’ (i.e. in the top right dropdown settings within WordPress)
    2. And I think I have disabled settings in WordPress settings here: https://prnt.sc/nhsdr4

    Why are the “Leave a comment” fields still there however?

    Any idea? Perhaps there is a GP setting too?

    #881874
    Leo
    Staff
    Customer Support

    Hi there,

    I believe #2 should help:
    https://docs.generatepress.com/article/removing-comments/

    Let me know 🙂

    #881881
    Henry

    Thanks for that – in fact, that was the first page I came to when I tried to solve it.

    Alas, that didn’t solve my problem. I follow it and oddly still the comments are there…

    When I say “comments” I mean the ability to add a comment.

    I’m trying to completely remove it.

    Is there anything else you can think of?

    #882105
    David
    Staff
    Customer Support

    Hi there,

    are they still showing on existing posts but not new ones?
    If so you need to select all your current posts, select Edit under Bulk Actions and apply and then set Comments to Not Allow.

Viewing 4 posts - 1 through 4 (of 4 total)
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