Archived topic
trying to install GP Premium
9 replies · Started by Terra on October 22, 2018
I am trying to install GP Premium. I follow the instructions on the video, and I am uploading as a plugin, etc. I get this:
Destination folder already exists. /home/journa74/public_html/wp-content/plugins/gp-premium/
Plugin installation failed.
I'm not sure what I'm doing wrong.
Thanks!
Hi there,
That usually means it's already installed.
Can you check if it's already available in Dashboard > Plugins?
Let me know :)
Yes, it says GP Premium 1.7.2 is installed. I had GP Premium for a year before (July 2017 - July 2018) and then paid to renew my license key in July 2018. The email instructions said to install it and so I thought I had to do it all over again to get the updated license key!
But since I renewed my license key, it updates automatically. Do I have this correct?!
Also, should I put in the new license key? I haven't even done that yet.
Thanks,
Terra
The new license key should be the same.
Follow this section for activating auto update:
https://docs.generatepress.com/article/updating-gp-premium/#activating-updates
Let me know :)
All good. Thank you so much!! :)
Terra
No problem :)
Hello! I also am having troubles and showing that I have NOT installed GP Premium. Any other suggestions?
Destination folder already exists. /mnt/wpsites/wordpress/twoonionfarm/content/wp-content/plugins/gp-premium/
Plugin installation failed.
Usually means it's already installed.
Can you check Dashboard > Plugins?
Yeah - I checked and there is no indication of it being installed. This is a new site that I am just starting and I have only 3 plugins installed.
Hmm might be some problem during the installation so was not completed.
Try accessing through FTP and delete the Premium folder and re-install again.
Let me know :)
