[Resolved] trying to install GP Premium

[Terra]

I am trying to install GP Premium. I follow the instructions on the video, and I am uploading as a plugin, etc. I get this:

Destination folder already exists. /home/journa74/public_html/wp-content/plugins/gp-premium/
Plugin installation failed.

I’m not sure what I’m doing wrong.

Thanks!

GP Premium 1.7.2

[Leo]

Hi there,

That usually means it’s already installed.

Can you check if it’s already available in Dashboard > Plugins?

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Terra]

Yes, it says GP Premium 1.7.2 is installed. I had GP Premium for a year before (July 2017 – July 2018) and then paid to renew my license key in July 2018. The email instructions said to install it and so I thought I had to do it all over again to get the updated license key!

But since I renewed my license key, it updates automatically. Do I have this correct?!

Also, should I put in the new license key? I haven’t even done that yet.

Thanks,
Terra

[Leo]

The new license key should be the same.

Follow this section for activating auto update:
https://docs.generatepress.com/article/updating-gp-premium/#activating-updates

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Terra]

All good. Thank you so much!! 🙂

Terra

[Leo]

No problem 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Mike]

Hello! I also am having troubles and showing that I have NOT installed GP Premium. Any other suggestions?

Destination folder already exists. /mnt/wpsites/wordpress/twoonionfarm/content/wp-content/plugins/gp-premium/

Plugin installation failed.

[Leo]

Usually means it’s already installed.

Can you check Dashboard > Plugins?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Mike]

Yeah – I checked and there is no indication of it being installed. This is a new site that I am just starting and I have only 3 plugins installed.

[Leo]

Hmm might be some problem during the installation so was not completed.

Try accessing through FTP and delete the Premium folder and re-install again.

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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