[Support request] Trouble getting WP Live Chat on my web pages

Home Forums Support Trouble getting WP Live Chat on my web pages

  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by David.
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  • #1005329
    Eddie

    I have tried installing several “live chat” boxes on my site but no luck. One issue is, when I’m instructed to add a code snippet to the footer.php, a stern warning discourages me from doing so.
    Yes, I know I should make a backup, etc., but it is no comfort to know I can “break” my site with such a simple move.
    Do you suggest a safe method of getting a chatbox installed without this dilemma?
    I may have to change themes if this prevails.

    #1005533
    David
    Staff
    Customer Support

    Hi there,

    no need to be editing themes – add your script with the Hook Element:

    https://docs.generatepress.com/article/hooks-element-overview/

    You can select the WP_footer hook from the list.

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