[Support request] Tried to move hosting domain and lost the "branded" template

[Dane]

Tom/David,

I just finished my website dhawthorne.com/dhawthorne I used the ‘branded’ site template as a starting template, I spent about three weeks changing out all the text and images everything was working great it was finished so I wanted to replace my previous website dhawthorne.com with the new one. However, since dhawthorne.com is my primary hosting domain, I couldn’t get the primary host to link to the folder (like I did with my wives website jenuinecakes.com) for some unknown reason godaddy requires the primary to link to the root directory.

So I called up GoDaddy support they walked me through changing my primary hosting address to a temp.dhawthorne.com primary, and creating dhawthorne.com as a secondary host linked to my /dhawthorne folder (similar to Jenuinecakes). However, when I did this I lost all of the middle portion (the beautiful part) of the of the website. All the pictures and text don’t appear, its like in the transition I dumped all the ‘branded’ template information somehow. I tried switching it back to see if it would re-associate with the template but no luck. All the images are still in my Media library and when I edit the site in Beaver Builder all the text is there its just like it lost the formatting. Am I missing something is there an easy way to get it working again? Thanks in advance for your help. Great website!

Thanks,
Dane

[Tom]

Hi Dane,

It’s possible that the images are still pointing to the old location.

Maybe try a plugin like this to replace the old URL with the new URL: https://wordpress.org/plugins/velvet-blues-update-urls/

Let me know 🙂

[Author]

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