[Resolved] "Trade" Site Library Form Layout

Home Forums Support [Resolved] "Trade" Site Library Form Layout

Home Forums Support "Trade" Site Library Form Layout

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #844627
    Josh

    Hello,

    I’m using the site library “trade”. When I downloaded the demo content the form on the front page doesn’t appear like the demo. Can you assist me?

    Thank you,
    Josh

    #844707
    Leo
    Staff
    Customer Support

    Hi there,

    Do you have Beaver Builder Pro 2.2 installed?

    Let me know πŸ™‚

    #844722
    Josh

    Yes!

    #844724
    Josh

    Beaver Builder Plugin (Pro Version) Version 2.2.1.4

    #844731
    Leo
    Staff
    Customer Support

    I can see everything no problem:
    https://www.screencast.com/t/cWR1MkiOLAl

    Am I missing something?

    #844736
    Josh

    The demo theme (https://generatepress.com/site-library/) has opt-in fields. Do I need to add these manually?

    #844752
    Josh
    #844756
    Leo
    Staff
    Customer Support

    Hmm those are coming from HappyForms.

    You have not made any changes since importing?

    #844760
    Josh

    Yes, made no changes.

    #845045
    Tom
    Lead Developer
    Lead Developer

    Was it an empty site you imported into?

    This could happen if the ID of the form changed during the important. Typically, WordPress tries to keep all of the IDs the same, but in some cases they can change.

    You might need to re-build it. Happy Forms is actually really easy to customize if you give it a shot.

    Let me know πŸ™‚

    #845313
    Josh

    Yes, it was an empty site. I wiped the site and reinstalled the demo content and the problem still appears.

    When I go to pages to add the happyforms form, there’s no add happyforms button. I’ve disabled gutenburg and I’m still not able to add the happyforms form to the page.

    #845324
    Josh

    Ok I’ve found where to add happforms to a page through build beaver. The ID looks good but the opt-in sections are still not loading into the theme…

    #845338
    Josh

    Ok, I created a new form and added the new ID to the website it’s working. Thank you for your assistance. Strange that it wasn’t working for the default form.

    #845777
    Leo
    Staff
    Customer Support

    Glad you figured out πŸ™‚

Viewing 14 posts - 1 through 14 (of 14 total)
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