Premium support

Please log in to post in these forums. If you didn't create an account when you purchased, please contact us.

Free support

If you haven't purchased GP Premium, support for the free theme can be found on WordPress.org.

[Support request] Toolset and GP Premium

Home Forums Support Toolset and GP Premium

Tagged: 

This topic contains 7 replies, has 2 voices, and was last updated by  Leo 3 days, 1 hour ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #364970

    sg

    Hi, Tom, I am new to GP, I think it’s my final stop here on template decision.wasted years looking for perfect one till I found GP.

    I am using toolset in my site, I have some issue with GP and toolset compatibility.

    1. Slideout menu not working on toolset pages, there is big whitespace gap below the footer ,i think thats the slideout.

    2.Sticky menu not working with toolset too. i beleive some kind of js script conflict ?

    Btw is there any ready made child theme for GP that i could download ?

    thanks!

    #364973

    Leo
    Staff

    Hi there,

    Are you able to provide a few links to the pages that are not working?

    Here are some child themes: https://wordpress.org/themes/author/edge22/

    Want to help support GP? Please consider leaving us a review!
    https://wordpress.org/support/theme/generatepress/reviews

    #364980

    sg

    HI. Leo . Thanks for the child themes.
    Btw , Do you have ” private field” to send private info like toolset support ?

    #364988

    Leo
    Staff

    Yup you can send the links through Account Issues here: https://generatepress.com/contact/

    But we will keep the communication in this thread so other users with similar problems might find it useful as well 🙂

    Want to help support GP? Please consider leaving us a review!
    https://wordpress.org/support/theme/generatepress/reviews

    #365029

    sg

    Detail sent. Yes of course.

    #365259

    Leo
    Staff

    Looks like the Flexslider is causing the issue.

    Can you try deactivating it?

    Want to help support GP? Please consider leaving us a review!
    https://wordpress.org/support/theme/generatepress/reviews

    #365365

    sg

    HI, i dont have flexslider installed .
    if its from/part of toolset then i cant afford to deactivate it.

    #365412

    Leo
    Staff

    Hmm is this something you added?

    jQuery(document).ready(function( $ ) {
      $('#carousel').flexslider({
        animation: 'slide',
        controlNav: false,
        animationLoop: false,
        slideshow: false,
        itemWidth: 120,
        itemMargin: 5,
        asNavFor: '#slider'
      });
        
      $('#slider').flexslider({
        animation: 'slide',
        controlNav: false,
        animationLoop: false,
        slideshow: false,
        sync: '#carousel'
      });
    });

    The error comes from this code. If not you might want to contact their support.

    Want to help support GP? Please consider leaving us a review!
    https://wordpress.org/support/theme/generatepress/reviews

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.