[Support request] Tom, et al

Home Forums Support [Support request] Tom, et al

Home Forums Support Tom, et al

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #706398
    jeff

    would it be possible to post a “direct” link to updates (i.e. 1.7.3-beta.2) For whatever reason I cannot update Generate press via WordPress and have to download the zip file and manually install using Easy Theme and Plugin Upgrades

    thanks . . . jeff

    #706401
    jeff

    Update Failed: Could not create directory. gp-premium

    just a FYI

    #706585
    Tom
    Lead Developer
    Lead Developer

    Unfortunately the system doesn’t allow for direct links currently.

    However, that error can be fixed: https://docs.generatepress.com/article/updating-issues/#could-not-copy-file

    #706647
    jeff

    not to make more of this than there really is my issue is:
    “Update Failed: Could not create directory. gp-premium”

    which is not listed on the page . . . /#could-not-copy-file

    site is not on a localHost and is on a windows server

    this is all just an FYI as the work around is getting an error message and then copying the error message link in WP

    #706810
    Tom
    Lead Developer
    Lead Developer

    The cause is the same between not being able to copy files/directories. If it’s a live site, the issue is with the permissions set on the server. Your hosting support should be able to resolve it quite easily.

    #706858
    jeff

    thx … i will look up the recommended folder permissions ans and change appropriately … jeff

Viewing 6 posts - 1 through 6 (of 6 total)
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