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[Support request] This plugin has not loaded properly and is paused during recovery mode.

Home Forums Support [Support request] This plugin has not loaded properly and is paused during recovery mode.

Home Forums Support This plugin has not loaded properly and is paused during recovery mode.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1867746
    Jorge

    I have that problem and I don’t know how to fix it.
    I have uninstalled and reinstalled both plugin and theme but it does not solve it.
    Down copy of the error
    ————————————————————————————-
    Tengo ese problema y no sé cómo solucionarlo.
    He desinstalado y reinstalado tanto plugin como theme pero no se soluciona.
    Abajo copia del error

    ————————————————————————————–

    The entire collection of GeneratePress premium modules.

    Versión 2.0.3 | Por Tom Usborne | Visitar la web del plugin
    Este plugin no se ha cargado correctamente y está en pausa durante el modo de recuperación.

    Se ha producido un error del tipo E_COMPILE_ERROR en la línea 69 del archivo /home/u695554609/domains/inmobiliarianunez.com.ar/public_html/wp-content/plugins/gp-premium/gp-premium.php. Mensaje de error: require_once(): Failed opening required ‘/home/u695554609/domains/inmobiliarianunez.com.ar/public_html/wp-content/plugins/gp-premium/colors/generate-colors.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    #1868221
    David
    Staff
    Customer Support

    Hi there,

    do you already have the GP Premium Plugin installed ?

    #1868394
    Jorge

    Yes, I have it installed.

    Si, lo tengo instalado

    #1868401
    Leo
    Staff
    Customer Support

    Can you provide the dashboard login for us to take a look?

    You can use the private URL field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #1868411
    Jorge

    Yes

    #1868412
    Leo
    Staff
    Customer Support

    Sorry I don’t see GP Premium installed and activated in the Plugins menu?
    https://www.screencast.com/t/V2K7XosVq5mt

    #1868480
    Jorge

    Tienes razón! Te pido mil disculpas. Creí que lo había dejado instalado. Ahora lo reinstalé. Disculpas de nuevo

    You are right! I’m very sorry. I thought she had it installed. Now I reinstalled it. Apologize again

    #1868506
    Leo
    Staff
    Customer Support

    So is the issue resolved?

Viewing 8 posts - 1 through 8 (of 8 total)
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