[Support request] Theme update broke our Roofing calculators (Staging)

[shlomo]

Hi There,

I need help in updating our GeneratePress theme without breaking our calculators. The good thing is that we tried to update the GeneratePress theme on staging first to see if this was the one that is always breaking our calculators whenever we are performing updates. It turns out that our suspicion was right. It broke all the roofing calculators we have on staging. So, in this case, we haven’t updated yet the theme on live site.

I want to know as well where in particular the theme conducts an update as most of the codes of our calculators were placed on wp-includes folder inside jquery.min.js but when we tried to revert it back to the previous jquery file that we save way before, still it didn’t fixed the broken calculators. I spent already a lot paying somebody to always fix my calculator. I’m trying now to ask for help to anyone from you if you could shed light on how to fix it once and for all. Thanks.

[David]

Hi there,

When you update a theme, WP will overwrite the entire Theme directory, found in wp-content/themes
If you have made ANY changes to the parent Themes files, those changes will be lost. If you need to add code/templates etc. to the theme files then you should install a Child Theme.

GP doesn’t add anything or change anything within the wp-includes folder and updating the theme would not affect that. But updating WordPress would again break any changes you have made to its files.

[shlomo]

I installed the child theme but all the roofing calculators was still broken after I updated the parent theme. I understand that the codes were already written to the parent theme way before. Will just try to inform my developer to check what are the codes written inside the theme directory related to the calculators that needs to be put on child theme. Thank you for helping me piece this altogether.

[David]

You’re welcome!

[Author]

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