[Support request] theme renewal

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by David.
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  • #1018147
    Elmehdi

    Hello,
    I have been using generatepress premium theme for a year already and today I decided to renew to receive all updates and supports. But, once I have paid the money, I received a receipt with a link to download the theme. I already have the theme installed from the last year, do I need to download the new one and install it again on my website?

    #1018160
    David
    Staff
    Customer Support

    Hi there,

    That email is autogenerated by our system on renewals the same as if it were a new purchase. So no need to download and install the plugin. Your existing plugin will continue to receive updates when available.

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