[Support request] Theme not responsive in smartphone – tablets

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  • #991329
    Juan

    Hello,

    i have bought premium theme and doing my web with elementor free. The problem i have is that the webpage is not responsive in tablet and mobile. When i open the webpage in chrome on my windows PC and minimize the window with mouse the page runs well but when i open the webpage in iphone or android, the webpage is not responsive. I have change the breakpoints but nothing happens.

    The webpage is http://www.podoglobalcullera.es

    Thanks!

    #991402
    David
    Staff
    Customer Support

    Hi there,

    your site is being output inside an iFrame – this is not standard for WP – do you have any plugins or functions that would cause this?

    #991411
    Juan

    Hello, the domain i have are redirecting to my server without show the “server ip” by a frame. Do you think this is the problem?

    Thanks

    #991430
    David
    Staff
    Customer Support

    Yes, the iframe is defining the viewport width so your media queries are not working.

Viewing 4 posts - 1 through 4 (of 4 total)
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